Airline Services

Flight Changes &
Cancellation Support

Need to modify or cancel your flight? Our dedicated specialists handle date changes, route adjustments, and refund requests โ€” quickly and with full transparency.

24/7 Availability
IATA Accredited
Secure & Transparent

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What We Handle

Our Change & Cancellation Services

Date & Time Changes

Reschedule your departure or return date. We check real-time availability and rebooking fees before making any changes.

Route Modifications

Need to fly to a different destination? We handle same-airline route changes and alternative routing options.

Ticket Cancellations

Cancel your booking in compliance with the airline's policy. We clearly explain any penalties or refund timelines.

Missed Flight Assistance

Missed your flight? We act fast to rebook on the next available flight with minimal disruption to your plans.

Airline-Initiated Changes

If the airline changes your schedule, we secure refunds or alternative arrangements on your behalf.

Dedicated Concierge

24/7 specialist support via phone. No call centres โ€” speak directly with a travel expert who knows your booking.

The Process

How We Handle Your Request

01

Call Us

Speak with a specialist 24/7 โ€” no hold music, no chatbots.

02

Review Options

We check available alternatives and inform you of any fees upfront.

03

Your Approval

We only proceed once you confirm โ€” no surprise charges.

04

Confirmation

Updated itinerary sent to your email within minutes.

Why Choose Us

Clear, Honest Assistance โ€” No Hidden Costs

We believe in full transparency. Before proceeding with any change or cancellation, we walk you through the airline's applicable fees, refund timelines, and alternative options so you can make an informed decision.

  • No action taken without your explicit approval
  • All airline fees communicated upfront
  • Refund tracking and follow-up included
  • Available 24 hours a day, 7 days a week
  • IATA accredited โ€” trusted and regulated
Trusted by Travellers

"My flight was cancelled last minute. The team had me rebooked within 20 minutes โ€” calm, professional, and zero extra cost."

Sarah L., London

"I needed to change my return date two days before departure. They handled everything with the airline and kept me informed throughout."

Marc D., Paris

Common Questions

Frequently Asked Questions

Can I change my flight to a different date?

Yes, in most cases flights can be rescheduled. Change fees and fare differences depend on the airline and ticket type. We review these with you before proceeding.

What happens if the airline cancels my flight?

If the airline cancels your flight, you are generally entitled to a full refund or rebooking at no extra cost. We handle the process directly with the airline on your behalf.

How long do refunds take?

Refund timelines vary by airline โ€” typically 5โ€“20 business days. We track your refund and provide updates so you are never left waiting without information.

Are there fees for using your service?

We are transparent about all costs. Our service fees, if applicable, are always communicated upfront before any action is taken.

Can you help with bookings not made through Desilance?

We specialise in bookings made through Desilance Voyager. For bookings made elsewhere, we recommend contacting the original booking platform or airline directly.

Ready to modify or cancel your flight?

Our specialists are available around the clock to assist you.

Call +1 (888) 945-9766

24/7 ยท No hold queues ยท Speak with a real travel expert